Refund policy

TechDrive Inc. ("TechDrive eShop") is committed to ensuring customer satisfaction. This 30-Day Refund Policy outlines the terms under which customers in the United States ("You", "Your") may request returns, refunds, or exchanges for products purchased through shop.techdriveinc.com ("Website").

BY USING THIS WEBSITE AND MAKING A PURCHASE, YOU AGREE TO THE TERMS OF THIS REFUND POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT PROCEED WITH YOUR PURCHASE.

You may request a return or refund within thirty (30) days from the date of delivery. To be eligible, the item must be unused, in its original condition, and in the original packaging with all accessories, manuals, and proof of purchase.

Certain items are not eligible for return or refund, including but not limited to:

- Digital products or downloadable software
- Gift cards
- Items marked as “Final Sale”
- Opened or used products that cannot be resold for hygiene or safety reasons

Once your return is received and inspected, TechDrive eShop will notify you regarding approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.

We replace items only if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please contact our support team within 7 days of delivery.

You are responsible for paying return shipping costs unless the item was defective, damaged, or incorrect. Shipping costs are non-refundable.

If you haven’t received your refund yet, please first check your bank account and contact your credit card company, as processing times may vary. If you still have not received your refund, please contact us.

Orders can only be canceled before they are processed or shipped. Once shipped, the order must go through the return process.

For any questions regarding returns or refunds, please contact our customer support team through the Website.