bpo services

Home Industries bpo SERVICES

bpo Services

The BPO Division of Techdrive Inc. focused on providing clients with reliable, high quality business process outsourcing solutions. The division is managed by experienced professionals from Price Waterhouse Coopers, The Boston Consulting Group, IBM and Credit Suisse First Boston - bringing in to play over 20 man years of managerial talent from some of the best management schools in the world.

Services

  •  Application Development & Maintenance
  •  Legacy life extension, conversions and migrations to newer technologies
  •  Business Process Re-engineering and Change Management
  •  Internet/Intranet-work computing design and implementation
  •  Transcription Services, Medical Coding and Billing
  •  Data Processing Services
  •  Integrated service delivery over high-speed backbones
  •  Remote outsourcing of data, network and call center management
  •  E-Commerce Services (B2C, B2B)
  •  ERP Implementation and Support
  •  Quality Assurance
  •  Transcription: Conversion of Voice or Pictorial data to Transcripts, Surveys, Lists, Invoices, Books and Manuscripts.
  •  Data Entry: Key-in and re-key-in/double keying and database validation of basic format codes based on customer requirements.
  •  Database Manipulation: File Conversion and Image Capture/Conversion.
  •  Merge/Purge Addresses and large volumes of directory-based data.
  •  Fixed fields formats double key in entry/re-entry to capture yellow, white pages and¬†other directory based records.

  • Infrastructure

  •  24/7 operation.
  • Final output on media of choice: CD-Rom, Electronic transmission, Magnetic tapes, Tape cartridges, Diskettes, Printouts and Zip Disks.
  •  Quality Assurance : 99% accuracy.

  • Web Analytics